To raise a reimbursement request, you can do the following:

Option 1: Using the Acko App
Step 1: Open the App and click on "corporate plan" under "my policies"
Step 2: Click on Claims button
Step 3: Click on File a claim
Step 4: Enter details of the hospitalization
Step 5: Upload a clear picture of each document after writing “claimed with Acko” on top with a pen
Step 6: Submit the document
Step 7: Track the claim status in the app

Option 2: Emailing documents
Step 1: Write “claimed with Acko” with pen on each page of the document
Step 2: Attach all the documents and email Ensure that the email subject line mentions the employee id and the word “reimbursement request” and the claimed amount

You will need to submit the following documents:

Scanned copy of Original Pharmacy bill / Investigation bill / Original Consolidated Final bill with breakups (Mandatory)
Scanned copy of Original Hospital Discharge Summary (Mandatory)
Scanned copy of Original Payment Receipts (Mandatory)
Diagnostic Report / Investigation Report / Consultation Paper / Prescription (Mandatory)
Cancelled cheque of the employee or Bank Account pass book front page of the employee
Readable scanned copy of Pan Card & Aadhar Card (if claim is above Rs. 1 Lakh) (Mandatory)