Repair with pickup and drop

What can we help you with?

What is the process for pickup & drop?

From where will my phone be repaired?

Will the device warranty be void after getting it repaired from Acko?

How do I pack the device before handing it over to the field executive?

Do I need to drop the device to the service center?

Why is the service center asking for partial payment?

Will my device be formatted?

How can I track the repair status of my repair?

How can I identify if the person who comes for pickup is from Acko?

How do I track the repair status of my device?

What is Beyond Economical Repair (BER)?

Why is my device Returned Without Repair (RWR)?


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