To carry forward the NCB from your last vehicle, please follow these steps:
1) If your vehicle was insured with a different insurer, you need to obtain the NCB certificate from the previous insurer and share it with Acko via email on hello@acko.com.
2) If your vehicle was insured with Acko previously, please email us at hello@acko.com and we will take care of the rest.
Please note, this process must happen before the expiry of your current policy to ensure your NCB doesn't reset to zero.