Buying a policy
What can we help you with?Hello
How do I buy a policy for my car?
How can I buy the policy if I have external CNG fitted in my car?
Can I buy a policy for a commercial car?
How do I buy a policy for a second-hand car that I purchased recently?
Can I buy a policy for a brand new car?
What are the insurance plans I can buy for my car?
What is a Deductible?
What is Zero Dep Smart Saver Plan?
What is a Personal Accident Cover?
What is IDV?
What is NCB (No Claim Bonus)?
What is the difference between Registration Year and Manufacturing Year?
How can I buy the policy if my previous car policy has already expired?
What are the documents required to buy a car policy?
What are the payment methods I can use to buy a policy?
Which mobile number and email address should I provide while buying the policy?
What are the applicable GST charges?
What if the model and variant for my car is not available on the website?
Can I buy a policy for my 15-year-old vehicle?
I’m not able to buy the policy, it says 'Sorry we cannot serve you at the moment'.
How can I buy a Comprehensive policy if my previous car policy was Third-party only policy?
What are the add-ons available and what is the criteria for opting the add-ons?
What is 1, 2 & 3, as advertised on the website?
Can I buy OD only policy, if yes then how?
If I have NCB in my bike policy can I take the same in car policy?
What benefit I’ll get if I visit Acko from Amazon website to buy policy ? Are there any additional benefits for Amazon Prime customers?
How do I claim for the GST amount?
Can you fill in details on my behalf and send me the link to pay?
Why do you need my PIN code? Which PIN code I should enter in the flow?
Where do I find information I need to purchase the policy (Previous Insurer, Policy expiry date etc.)
I am not seeing NCB option applicable for me as my NCB is being carry forwarded from my last vehicle. What should I do?
What is a car review?
When is car review required?
How do I schedule a car review?
What documents are required for car review?
What steps are involved in the car review process?
How do I track the status of my car review?
How will Acko notify me once my car review is approved?
How do I purchase a policy after car review?
Where can I see pre-existing damages that are excluded from my policy?
How do I reschedule my vehicle inspection?
No one contacted me for my scheduled inspection. Whom should I contact?
What should I do if my car is rejected for insurance after review?
How can I set up auto-renewal for a policy?
Can I insure an electric vehicle?