Buying a policy
What can we help you with?
HelloHow do I buy a policy for my car?
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How can I buy the policy if I have external CNG fitted in my car?
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Can I buy a policy for a commercial car?
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How do I buy a policy for a second-hand car that I purchased recently?
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Can I buy a policy for a brand new car?
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What are the insurance plans I can buy for my car?
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What is a Deductible?
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What is Zero Dep Smart Saver Plan?
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What is a Personal Accident Cover?
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What is IDV?
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What is NCB (No Claim Bonus)?
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What is the difference between Registration Year and Manufacturing Year?
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How can I buy the policy if my previous car policy has already expired?
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What are the documents required to buy a car policy?
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What are the payment methods I can use to buy a policy?
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Which mobile number and email address should I provide while buying the policy?
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What are the applicable GST charges?
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What if the model and variant for my car is not available on the website?
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Can I buy a policy for my 15-year-old vehicle?
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I’m not able to buy the policy, it says 'Sorry we cannot serve you at the moment'.
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How can I buy a Comprehensive policy if my previous car policy was Third-party only policy?
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What are the add-ons available and what is the criteria for opting the add-ons?
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What is 1, 2 & 3, as advertised on the website?
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Can I buy OD only policy, if yes then how?
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If I have NCB in my bike policy can I take the same in car policy?
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What benefit I’ll get if I visit Acko from Amazon website to buy policy ? Are there any additional benefits for Amazon Prime customers?
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How do I claim for the GST amount?
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Can you fill in details on my behalf and send me the link to pay?
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Why do you need my PIN code? Which PIN code I should enter in the flow?
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Where do I find information I need to purchase the policy (Previous Insurer, Policy expiry date etc.)
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I am not seeing NCB option applicable for me as my NCB is being carry forwarded from my last vehicle. What should I do?
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What is a car review?
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When is car review required?
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How do I schedule a car review?
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What documents are required for car review?
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What steps are involved in the car review process?
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How do I track the status of my car review?
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How will Acko notify me once my car review is approved?
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How do I purchase a policy after car review?
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Where can I see pre-existing damages that are excluded from my policy?
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How do I reschedule my vehicle inspection?
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No one contacted me for my scheduled inspection. Whom should I contact?
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What should I do if my car is rejected for insurance after review?
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How can I set up auto-renewal for a policy?
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Can I insure an electric vehicle?
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