Making a claim
What can we help you with?
HelloHow do I create a claim for my car policy?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
What documents are required for creating a claim for my car policy?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
My car is not in drivable condition. How can I get roadside assistance?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
My car has been stolen. What should I do?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
My car has been totally destroyed in an accident. What should I do?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
What is the Acko Advantage program? Why should I opt for it for my claim?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
I’ve opted for the Acko Advantage program for my claim but my car has not been picked yet. What should I do?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How do I track the status for my claim?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
What is customer liability for a claim? How do I pay for it?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
What is On-account Settlement? Why should I opt for it for my claim?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
I’ve some existing damages in my car prior to the accident for which I’ve created the claim. What should I do?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
If my CNG kit gets stolen, what would be the depreciation percentage applicable for it during the claim?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How many times can I raise a claim with respect to a Zero Depreciation cover?
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