Making a claim
What can we help you with?
HelloDo I have to raise claims only via ACKO network hospitals?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Where do I access the list of cashless hospitals partnered with ACKO?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Is the hard copy of the policy required to initiate a Cashless Claim?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How can I raise a Cashless or Pre-authorization request?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Which are the mandatory documents required for Reimbursement claim?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Why do I need to submit my aadhar and PAN card?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How can I raise a Reimbursement Claim request?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Can I raise a claim request some days after the treatment?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Do I have to submit physical proofs of my bank account details?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How will I know the status of my claim request?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How many claims can I file in one year?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)