Making a claim

What can we help you with?


Do I have to raise claims only via ACKO network hospitals?

Where do I access the list of cashless hospitals partnered with ACKO?

Is the hard copy of the policy required to initiate a Cashless Claim?

How can I raise a Cashless or Pre-authorization request?

Which are the mandatory documents required for Reimbursement claim?

Why do I need to submit my aadhar and PAN card?

How can I raise a Reimbursement Claim request?

Can I raise a claim request some days after the treatment?

Do I have to submit physical proofs of my bank account details?

How will I know the status of my claim request?

How many claims can I file in one year?

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