Pre-policy medical check ups
What can we help you with?
HelloAre all family members required to go to a lab for a medical checkup?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Why does my family need to go through a medical checkup?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Could my policy be rejected after the medical checkup?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How will the lab test be conducted? How long does it take?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How will on-call doctor evaluation happen? How long will it take?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
What happens if I cannot visit the lab on the scheduled date and time?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
What happens if I don't get a call from ACKO's doctor or am unable to receive it?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
How will I get the refund if my policy gets rejected after the evaluation?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)
Why do I have to go through the on-call doctor evaluation?
![](https://marketing.ackoassets.com/images/acko-freshdesk/purple-right-arrow.png)