What is the process for receiving advance cash for repair?

Do I have to pay the amount which is reflecting on the screen for the repair of my phone?

How to upload the video of the damaged mobile phone?

How much time does it take for Acko to process the request?

What do I do if service centre is charging more amount than the amount offered by Acko?

Why has my request been declined?

Do I have to produce the bill once the mobile is repaired?

How much time does it take for Acko to process the advance cash amount into the bank account?